Tcherchi

Visitors can now easily filter thousands of options, from electronic accessories to home and living products, and complete their order in just a few clicks. A secure checkout makes shopping hassle-free. Personalised e-mail content and social media announcements put customers in touch with offers that interest them at just the right time. As a result, Tcherchi turns shopping into an enjoyable voyage of discovery.

Tcherchi wanted to display the products it offers across many categories, such as electronics, home and living, mother and baby, and sports and outdoor, in a strong online storefront. As the first step, we designed an intuitive shopping experience built on the solid foundations of the Ticimax infrastructure. Detailed filters, quick product comparisons and dynamic search suggestions shortened the user journey, and the basket completion rate rose markedly. Search engine ads, social media content and automated email flows were brought together under a single strategy. Performance reports and a campaign management panel gave the Tcherchi team real-time insight, making quick decisions easier. The admin panel we launched at the end of the project made adding new products, planning campaigns and communicating with customers effortless for the team. Tcherchi now carries its mission of safe, enjoyable shopping into its digital storefront with the same energy.