Are there Shopify equivalents for the payment, shipping and e-invoicing connections that come built into T-Soft?+
Yes, but on Shopify they don't come ready-made in a single panel; we take care of the setup. Shopify Payments isn't available to stores based in Türkiye, so we connect local payment providers such as iyzico or PayTR and choose suitable apps for shipping and e-invoicing. For processes with no ready-made solution, we build a custom Shopify app for you.
What happens to my marketplace and ERP integrations?+
Before the migration, we list one by one the marketplace and ERP connections you manage through T-Soft. Shopify has no built-in connection for marketplaces such as Trendyol, Hepsiburada and n11; these connections are set up through third-party apps or custom integrations. At the start of the project we agree on which system will manage stock and in which direction the data will flow.
Will my search traffic drop when I move from T-Soft to Shopify?+
The aim is to avoid any lasting loss and keep any fluctuation short. Because Shopify's URL structure is fixed, your URLs will change; we list every URL that brings in traffic beforehand, redirect each one to its new equivalent with a 301 and carry over page titles and meta descriptions. After launch we monitor Search Console data closely.
Can I continue my dealer (B2B) sales on Shopify?+
Yes. Shopify's B2B features now offer company profiles, a limited number of catalogues, payment terms and quantity-based pricing on plans other than Plus as well; features such as unlimited catalogues and assigning a catalogue directly to a company remain exclusive to Shopify Plus. Depending on the size of your dealer network, we choose the right plan and, if needed, a complementary app together.
Will my customers have to sign up again?+
No. Your customer records are migrated, and Shopify's new customer accounts don't use passwords; when signing in, your customers enter their email address and access their account with the one-time code they receive. So the fact that old passwords can't be migrated isn't a problem.
Have you migrated stores from T-Soft to Shopify before?+
Our portfolio includes stores we moved to Shopify from Ticimax, ikas and WooCommerce. We follow the same method for a T-Soft migration: we read the data from the source platform's API, write it to the new store through the Shopify Admin API and check every step with mapping tables. We go through modules and connections specific to T-Soft with you one by one during the analysis stage.
How long does a T-Soft to Shopify migration take?+
It depends on the number of products and variants, the scope of the data to be moved, how far the design is customised and the number of connections to be rebuilt. We don't give a timeframe without reviewing your store; after the analysis stage we give you a clear timeline.
When should I cancel my T-Soft subscription?+
We recommend not ending your subscription until the new store is live and has settled in and your data has been archived. You should also work out in advance how you'll access the archive of invoices created in the T-Soft panel and how you'll continue with your e-invoicing integrator.